Customer: Bob
B
S
9:00 AM meeting | Lasted 57 minutes
Meeting summary
Image analysis endpoint is returning expired token errors. This is blocking medical scans for the customer.
Action items
Check with engineers
Owner:
Email logs
Owner:
Transcript
Bob 1:55pm
Sure thing, we're seeing lots of expired token errors. Let me email you the logs
Sarah 1:53pm
Hi Bob, thanks for reporting this. Do you have additional details? I'll also check with the engineers.
Bob 1:51pm
Can you look at this ASAP?
Bob 1:50pm
Hey Sarah, we noticed that the image analysis endpoint is returning errors. It's a huge problem for us since it's blocking medical scans and causing a large backlog to form.